Mittybuilt strives to give our customers the best products and the best experience, but we understand that sometimes things don't always go as expected.  Since we carry a broad variety of products it wouldn't be fair to our customers to have one blanket policy regarding returns or issues.  So we want to approach it on a case by case basis in order to give you the best consideration and support possible, and the starting point is communication.  If for any reason you are not satisfied with a Mittybuilt purchase please reach out to us by email, tell us your issue and let us try to work it out to your satisfaction.  You can reach us at     Thank you!